Dear Lottery Players,
We know that COVID-19 updates from all across has flooded with new rules and regulations. We know that you’re here to play and have fun more than ever right now. However, please forgive us to inform you that due to the rising effect of COVID-19 in the nation, the government has cancelled the scheme of Baisakhi Bumper lottery scheduled to be held in April, as the outbreak has worst-hit the Punjab province approaching 1,500. The deadly virus that has originated in China’s Wuhan city has infected more than 1.2 million people globally.
The COVID-19 health pandemic that we’re currently facing is a once-in-a-generation event for all of us. None of us could have fully prepared for the scope of what we’re experiencing. There are things that we can do right now. However, continuing to support the Lottery Players, we have made a few changes that would help them in their next draw.
Following are the guidelines designed to help people and lottery players understand the changes that have been regulated more naturally to help players during this outbreak.
- Exchange Old Lottery Ticket for NEW!
If you have already purchased Baisakhi Bumper Lottery ticket then we can help!
We can send you a new Lottery Ticket for the next draw in exchange of the Baisakhi bumper ticket of the same amount when the next Bumper Lottery would be introduced. All you need to do is send your Baisakhi Bumper ticket in the postal address as soon as possible and we’ll send you the new ticket to your postal address without any extra charges.
Please note: We are unable to exchange tickets if any of the following applies
- Exchanges for tickets of lesser price are not allowed.
- For ticket refunds, please contact on our Whatsapp number 9815969889/Email Gandhibrothers1984@gmail.com or follow the Step No. 3
- Additional Benefit
According to the above mentioned point, if you’re willing to adjust and purchase the next 2 Lottery Tickets after the COVID-19, then you’re eligible for the additional benefit offered by the Lottery Department. (i.e the postal charges for the next two purchase will be 60 Rs/- instead of 90 Rs/-)
- Refund Policy
Refund is given partially on the confirmed lottery ticket after a deduction of postal charges.
Ex: If someone has applied for the refund of the lottery ticket then the refund would be credited to his/her bank account within 10-15 days as we receive the lottery ticket.
If the ticket has been purchased from Gandhi Brothers Lottery then the refund would be processed from the mentioned site after receiving the ticket. However, if you have purchased a ticket from the agent or shop, then the refund will be given over the counter.
Please note: We’ll process the refund amount only after receiving the lottery ticket and the amount will be credited only after the above-mentioned process without any effect.
- Refund on Lost
No refund is permissible on lost tickets. In fact, we are not responsible for any loss or liable to refund the amount on lost tickets.
The revised refund rules were introduced by the Punjab state lottery department with an aim to plug the scope of misuse, facilitate lottery players, discourage touts and agents on black marketing of tickets.
Note: We recognize and regret the inconvenience these operational adjustments may cause our players and retailers. In these uncertain times, our ultimate goal is the safety and welfare of our entire community.
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